User Data Deletion

🗑️ User Data Deletion Instructions

This document outlines the procedure for deleting account and content data associated with kculture.com.

kculture.com ensures the complete control of data created by users. Users can directly access and delete all their forum posts and comments/replies via their personal profile page.

I. Self-Service Data Deletion Procedure

Users can delete most of their published data directly through their account profile while logged in.

1. Deletion of Forum Posts and Comments/Replies

Users can delete their User Content by following these steps:

1. Log into kculture.com using your Social Login account.
2. Navigate to your personal [My Profile] page via the top menu or profile widget.
3. On your profile page, access your published content through the following tabs:
   • [Topics Started] Tab: Access the list of all forum posts (topics) you have created.
   • [Replies Created] Tab: Access the list of all comments and replies you have made.
4. Click on the specific item you wish to delete and use the available deletion function. The data will be permanently removed upon confirmation.

2. Account Deletion

While account deletion removes the user profile, content created (comments, forum posts) may remain on the site, anonymized. Users must perform the steps in Section I before deletion to ensure content removal, or use the manual request procedure below.

• Account deletion can typically be performed via the [Account Settings] menu within your personal profile page.

II. Manual Data Deletion Request (Strong Verification Required)

In cases where the user cannot access the Site due to issues with the Social Login account, permanent loss of credentials, or other technical failure preventing direct deletion, a manual request procedure is available.

To ensure the security and privacy of the content owner, all manual requests must pass a strict cross-verification process.

1. Required Submission Information

The user must include all of the following information in their email to verify that they are the legitimate data owner:

• To Email: [support@kculture.com]
• Subject: [Data Deletion Request]
• Content (Must Include All Points Below):
  1. The email address used for the original Social Login account.
  2. The last known username or display name used on the Site.
  3. The unique title or exact content of one specific forum post or comment made by the account. (This must be information only the original user would have.)
  4. The approximate date of the initial sign-up or the date of the last login (approximate date is acceptable).

2. Processing and Verification Procedure

1. The Site administrator will cross-verify the unique information (Point 3) against the Site’s database.
2. If the information is incomplete or verification fails, the administrator may request additional verification or deny the request.
3. Upon successful verification, the administrator will delete the identified data within 7 days of verification confirmation.